Frequently Asked Questions📦
Distribution & Reselling
Can we resell Barbarossa products on online marketplaces?
Yes. Our authorized stockists, merchants, and wholesalers are permitted to list and sell Barbarossa tools, fixings, and materials across any major online marketplace (including Amazon, eBay, and specialised industry platforms), as well as your own independent e-commerce channels.
Do you offer B2C dropshipping services for your retailers?
Yes, we provide a streamlined dropshipping infrastructure.
We can dispatch orders direct-to-consumer on behalf of our stockists. Please note that under our dropship framework, end-consumer returns (for buyer's remorse or incorrect sizing/specifications) are handled entirely by the stockist. Barbarossa only covers production defects or fulfillment errors.
🚚 Shipping & Logistics
Do you ship to North America?
Yes. We provide comprehensive freight and cargo shipping options across the United States and Canada.
International transit times, customs clearance paperwork, and freight rates will be calculated and detailed at the point of your Purchase Order (PO) confirmation.
What are your standard lead times for manufactured-to-order stock?
Because a significant portion of our specialist materials and fixings are manufactured to order, standard production lead times typically range between 3 to 6 weeks, depending on the volume and technical specifications of the run.
Note: Emergency or rapid-fulfillment batches can occasionally be accommodated depending on factory capacity.
🛠 Products & Technical Compliance
Are Barbarossa fixings and materials compliant with structural building standards?
Yes. All Barbarossa structural fixings, fasteners, and specialized materials are manufactured to meet stringent industrial standards (including applicable ISO, ASTM, and ANSI certifications). Full material test reports (MTRs) and compliance certifications are available upon request for every production lot.
Do you accept custom manufacturing or bespoke sizing requests for unique commercial builds?
Yes. We have the factory capacity to manufacture tools, unique fixing dimensions, and specific material grades to your proprietary blueprints. Custom runs are subject to specialized Minimum Order Quantities (MOQs) and technical engineering sign-offs.
💳 Accounts, Pricing & Ordering
Do you offer trade credit accounts or net-payment terms?
We offer commercial credit lines (such as Net 30 terms) to established stockists and builders' merchants following a credit assessment.
New accounts typically operate on a pro-forma (payment in advance) basis for their first ordering cycles.
How do I access your wholesale price sheets and tier-discount structures?
Wholesale pricing tiers fluctuate based on annual contract volume and order sizing.
To unlock our active digital catalog, tiered pricing matrix, and live inventory levels, you must register for a verified Business Account via our portal.